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As a business and brand, your reputation and online presence are of utmost importance to your customers and new leads. Nowadays, customers rely on reviews more than ever to determine the value of a business.
Never let negative search results or reviews affect the credibility of your business. Keep ahead of the curve and on top of what people are saying about your business online.
TechWyse is not only Canada’s largest internet marketing agency; we are at the forefront of the industry with the experience and strategies you need to grow your business. TechWyse is equipped with the knowledge and expertise to help you build and promote your brand, manage your online reputation and attract more clients.
First impressions have a lasting effect. A good first impression increases the chances of a customer returning to your business. A bad first impression isn’t necessarily a death sentence for your business — strategies can be used to negate the negative impact and utilized as a customer service tool. No one is perfect, but it matters how your business responds to negativity.
On average, customers read approximately ten online reviews before deeming a business trustworthy. This is exactly why internet reputation management services are necessary for your business, regardless of whether it has been affected by negative reviews or not. Even if you don’t have negative reviews, you should endeavour to have a good reputation online by building more reviews and keeping customers satisfied. In fact, 91% of consumers are more likely to use a business with good reviews.
With online reputation management services, you can ensure that your business provides a good online experience by dealing with negative reviews, restoring your brand and increasing visibility or improving your customer service methods.
Negative reviews can easily spiral out of control and turn into news stories, slander, complaints and lost business opportunities. Don’t let negative reviews impact your business's future; TechWyse can help you get your business on track. Get the conversions and sales you need by creating a successful online presence and positive reputation that will instil trust for customers for many years to come.
Have you ever made a judgement on a business or product based on its reviews? On average, 90% of customers use the internet to find a local business, and over 80% read web reviews of businesses. Reviews and customer feedback are more important than ever and can help your business gain momentum by creating genuine customer relationships.
People crave authenticity and meaningful connections as opposed to high-pressure sales tactics. By better understanding your demographics and taking control of your online presence, you can help your business grow to new heights. Let our team of professionals at TechWyse take the weight off your shoulders by employing our proven tactics to gain visibility, monitor reviews and effectively manage your reputation as a business.
Some strategies we can use to help manage your online reputation include:
In order to build your brand and manage your internet reputation, TechWyse offers effective marketing solutions in a full-service approach. Some of our solutions include strategy and consulting services, creative design, traffic building, as well as measurement and management of leads and new clients. We take pride in our team of 150 professionals with many years of internet marketing experience.
If your business has been affected by negative feedback online or you’d like to improve your online presence, TechWyse can help. While it may not be as simple as erasing negative reviews, we can work with you to take control of your reputation and generate more business by doing so. Our approach has worked for numerous companies and businesses that decide to employ our customized methods to reach their goals.
Contact TechWyse Internet Marketing Agency in Toronto to book your 20-minute strategy session today and get on the path to building your business and promoting your services the effective and proven way. Let’s work together to create a strategy that puts your business on top.
Acknowledge the issue, apologize, provide an explanation (if needed), and invite them to contact your business directly to resolve it.
To keep in review guidelines for most platforms, we recommend only pursuing people who have experienced your business or service to leave a review. This will ensure that the review is accurate to their experience and not based on guessing or expectations.
Any business of any size can benefit from reputation management, although sometimes for different reasons. A small business needs a good following and flow of good reviews to help their SEO as well as show others they are a legitimate business. Larger companies need to ensure their online public image is in good standing and is now being slandered by fake customers.
Absolutely! A good place to be is a large number of positive reviews ranging between 4-5 stars. The more reviews you have, the more legitimate you look to potential customers. Although not pleasant, you still want to have non 5-star reviews as this also shows legitimacy and that you are not faking/buying reviews.